Step 1: Visit Dropbox’s account deletion tool on your Mac or PC. How to delete Dropbox accountĪfter downgrading your Pro subscription to a free Basic account, you shall use an account deletion tool to complete the cancellation process, as outlined below. You won’t get your money back after canceling a Pro subscription before it expires, unless you live in a region where Dropbox is legally required to issue a refund on early cancellation, in which case you can contact Dropbox to get refunded.
When you downgrade a paid Pro account, you still finish any time remaining on your current subscription before the Dropbox quota granted by the Pro upgrade expires. Step 2: Select the Downgrade option and follow the on-screen instructions. Step 1: Sign in to the Dropbox website with the Dropbox account you wish to unsubscribe and visit the downgrade page. Doing so will no longer automatically renew your account and no further renewal charges will be applied from that account. Dropbox won’t delete any of your files when the subscription is downgraded. If you have a paid Pro account, you must cancel your subscription prior to deleting the account. To double-check that the syncing process has successfully finished, open the Dropbox folder to confirm that all of the files have been downloaded to your computer, as denoted by green check marks on file icons. You’ll know it’s complete when the status indicator changes from a rotating sync marker to plain Dropbox icon.ĭropbox icon after syncing has been completed.ĭropbox also overlays icons over the synced files and folders on your computer. Step 2: Wait until Dropbox has finished syncing files. You can download the Dropbox desktop application here (sign in using the same login on all your devices). Step 1: Open Dropbox’s app in the Applications folder on your Mac or through the Start menu on Windows. You’re wholeheartedly recommended to perform a full sync of your Dropbox to have all your files saved on a computer before closing your account. How to download Dropbox files to computer This tutorial takes you step by step through each of the aforesaid steps. Downgrade your paid Dropbox Pro subscription to a free tier.Download all of your Dropbox files to a computer.To delete your Dropbox account, you will need to do the following: In this tutorial, we’ll highlight steps you need to take to permanently close your Dropbox account, including downloading files to a computer before the account is deleted. If you have decided to take your files elsewhere and think you won’t be using Dropbox going forward, it may be a good idea to delete your account. As a quick backgrounder, Dropbox is a cloud storage service that offers free (Basic) and paid (Pro and Business) accounts. Our tutorial series on closing user accounts on popular online services continues and today we’re dealing with Dropbox.
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